Healio Webinar: Eye on Efficiency – Tech Can Relieve Pain Points in Scheduling, Check-in

Medical practices lose patients when routine calls, complex scheduling rules, and inefficient check-in workflows create long wait times and frustration. Learn how AI and tech tools can handle routine requests and automate process to reduce allow staff to focus on patients. 

AI and Efficiency Insights from 250,000+ Calls

We’ll share real-world results showing how practices are:

• Reducing call volumes and hold times
• Improving workflow consistency and after-hours coverage
• Increasing patient engagement and conversions
• 98%+ positive sentiment rate compared to industry benchmark of 10–25%
• Continuous operation after hours and during peak call times
• Approach designed to maintain human connection while integrating AI efficiency

How to Manage Digital Leads to Maximize Marketing ROI

Get proven strategies for:

• Establishing and implementing a digital marketing strategy
• Developing a consistent and rapid response process for web leads
• Developing a plan for those who do not initially convert.

The Importance of Consistency

• Learn how to develop clear, consistent messaging
• Hear actual audio clips with insights on best practices for communicating your message
• Q & A session

 Building Rapport

• Hear actual phone calls from other practices
• Learn best practices for quickly establishing rapport
• Understand the importance of asking exploratory questions and active listening

 Capturing the Patient

• How to ensure you capture every lead
• Obtaining the right information from patients
• Tracking and reporting information to measure results

Building an Effective Phone Plan

• Hear example phone calls from other practices to reveal the do\’s and don\’ts of call handling
• Understand logical progression of an effective call to help convert more calls to consults
• Q & A session

Mystery Shop Medical Practice

• Listen to actual recordings from our practice assessments
• Find out what makes a successful phone call and what mistakes to avoid

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REQUEST A FREE PRACTICE ASSESSMENT

Most practices aren’t aware of where they are falling short on converting calls to consults.

OptiCall offers a FREE phone assessment to deliver valuable insights, customized to your practice needs. Complete the fields below to request your complimentary practice assessment.